Scheduled Maintenance

To enable essential maintenance and security updates to be completed, it is necessary to take all services off-line for a period.

Please see below our up-coming maintenance periods.

2024 Calendar

To enable essential maintenance including security updates to be completed, it is necessary to take all services offline for a period.

Please be assured that every effort will be made to minimise the length of time your systems will be off-line.

 

Please see below our up-coming maintenance periods:

Date Duration Systems affected
14 December 2024 20:00 to 21:00 Approx. 1 Hr All Systems – Scheduled maintenance and security updates
18 January 2025 20:00 to 21:00 Approx. 1 Hr All Systems – Scheduled maintenance and security updates

 

Why we carry out monthly security and maintenance updates

We vigorously follow recommended patching procedures to keep your systems and data secure, and update our servers every month following Microsoft’s ‘Patch Tuesday’ release – a raft of security measures and fixes introduced to address new vulnerabilities.

We also patch any other devices and software at the same time to mitigate vulnerabilities.

If you have any questions or concerns regarding this work, please contact our Help Desk.

Systems affected during planned scheduled maintenance

Mandata Cloud TMS, Go, GoPlus, Now, Warehouse

These software applications will not be accessible during the maintenance period.

Mandata Stirling Cloud TMS, Warehouse, Workshop and Accounts

These software applications will not be accessible during the maintenance period.

Tracking

Will not be available. Tracking data will be queued on the boxes until the maintenance period is over.

Web Services

Will not be available. No jobs can be entered into Web Services by your customers during the maintenance period.

Manifests app

1. Exported loads – Loads exported to the driver Manifest app will be queued and sent when the maintenance period is over.
2. Drivers can still process loads as long as they are already logged in prior to the maintenance period. Data will be queued and sent after maintenance is complete. No new loads can be sent to driver during the maintenance period.

Vehicle Checks app

Drivers can still conduct checks as long as they are already logged in prior to the maintenance period. Checks will be queued and sent after maintenance is complete.

Customer Web Portal

Will not be available

All other Mandata apps

Will not be available