Helpful Articles
ePOD software improving communication between office and drivers
No more duplication errors, delays, lost paper proof of delivery (POD), and slow invoicing. Just pure efficiency and full visibility with Manifests, Mandata’s easy-to-use driver ePOD solution for TMS.
Manifests app thumbnail
Watch the Manifest app in action
Receive proof of collection and delivery documents from the Manifest app straight to your transport management system (TMS), allowing you to invoice your customers soon after a job is complete.
Send jobs to drivers quickly and easily
Jobs can be sent from the TMS to the driver’s Manifest app after a few simple steps. Simply create a job, assign a driver to a vehicle, assign the job to that vehicle, and then click the mobile button to send the job to the driver’s app. Once sent, the driver acknowledges the load in their app which syncs back to the TMS, informing planners that the driver accepts the load with no issues.
Complete job progress visibility
Once a driver receives their list of collections and deliveries, they set out to their first location. As the driver completes various actions, they can update job progress, such as changing the status of the delivery from ‘outstanding’ to ‘picked up’.
Status changes in the app sync with the TMS updating job progress in the TMS and customer portal. This means your planners and customers have full visibility of job progress.
Keep stakeholders informed of non-conformance issues
If something goes wrong with the delivery this can easily be acknowledged in the app. There are numerous options to choose from including; late for collection, late for delivery and goods damaged. If an item does not conform, then the app also provides the option to take a picture which will be uploaded against the job record to provide both the customer and haulier with the evidence of the non-conformance.
Document upload and geo-stamped sign-on-glass
When a driver arrives at a destination, they can upload any proof of collection / delivery or any other important documents from the app straight to the TMS. These documents will be automatically attached to the job record, eliminating the risk of lost paperwork. The app comes with sign-on-glass functionality, enabling signatures to be collected with ease. These signatures are geo-stamped – you can see the exact location the driver was in when they collected the signature, in the event of any disputes.
Two-way communication
If at any time the haulier needs to get into contact with the driver, then this is a simple process. The app comes with two-way communication capabilities. Drivers can send messages from their app and that message will be sent to the TMS for the planners to reply to in real-time, the messages will all be stored indefinitely in the event a message needs to be revisited in the future.
Quick Photos
Quick Photos
✅Drivers can easily take supporting images such as photos of pallets or the location of an item with this new feature.
✅ We’ve made it quicker and easier for drivers to take images of delivery documents, speeding up the ePOD process.
|
Hazardous Goods
Hazardous Details
✅ All the information your drivers need relating to a hazardous shipment, can now appear in the Manifest app.
✅ Contains important information for drivers such as UN Code, ADR class, container type and more.
✅ Allows drivers to quickly see important information relating to hazardous goods they are transporting.
|
_Load times --In Manifest app -- 2 (2)
Load Start Times
✅ This feature allows planners to schedule extra time for drivers to complete or prepare for their work before starting their journey, such as completing their daily vehicle inspections before setting off.
✅ Information is added by the planner in the TMS, and updated in the Manifest app, keeping the driver informed.
|
Mandata Manifests
Fast, easy electronic proof of delivery
Manifest, Mandata’s electronic proof of delivery (ePOD) app, puts an end to unnecessary delays as you wait for signed paper delivery notes, with information updated automatically in your Mandata TMS as soon as jobs are completed.
Cdl,Commercial,Driver,Inside,Of,His,Truck.,Transportation,Industry,Theme.
Job sharing and tracking
Send work from the TMS to your drivers in seconds: details of jobs are sent directly from the TMS to your drivers’ mobile device. Instant updates provide you and your drivers with live visibility of job progress, saving valuable time usually spent on calling or texting drivers for updates.
GoMax_50-50 Accordion - ENHANCEMENT 1
Go paperless
Manifests reduces paperwork and duplication while helping to speed up invoicing. No more scanning, matching and processing paperwork before invoicing, as signed electronic PODs upload automatically from the app to the TMS.
GoMax_50-50 Accordion - ENHANCEMENT 4
Instant progress updates
Give your customers real-time visibility of job progress by allowing them to see live job status updates in the TMS and customer portal, reducing the need to take and make calls.
GoMax_50-50 Accordion - ENHANCEMENT 2
ETAs
ManifestPlus app includes a sat nav, providing drivers with truck-aware routing, and feeding instant ETA updates to your Mandata TMS and customer portal – it has never been easier to manage customer delivery expectations!
Smiling chief standing in auto park and holding tablet. In backg
Faster invoicing
Frustrated with constantly lost or illegible proof documents and losing money as a result? With the Manifest app, you receive every ePOD on job completion, allowing you to process invoices quickly and email them with the relevant PODs from your TMS within minutes. No more delays in getting invoices out.
A person is holding a mobile phone with Mandata ManifestPlus app
ManifestPlus (Navigations + ETAs)
Upgrade to the ManifestPlus app to give your drivers SatNav routing to a direct location from your TMS attached to their jobs while receiving real-time ETAs within your TMS, keeping you automatically informed of your drivers whereabouts at all times.
Capture signatures
add job details
Bold tired male warehouse worker leaning on stack of boxes, looking at his phone
Manifest
Calling a customer to make sure theyre home for a delivery. Shot
Mandata’s easy-to-use driver ePOD solution for TMS
The Manifest app allows drivers to perform ePOD tasks, including:
- Capturing signatures with sign-on-glass technology
- Adding proof references
- Adding unlimited photographs
- Capturing clear images of paperwork with built-in document recognition capabilities.
The app automatically sends all captured information to the TMS, where it is stored safely against the job.
The Manifest app allows drivers to add and change job details, such as:
- Extra collection and delivery instructions
- Inaccurate goods details
- Waste management information.
You choose the settings in the TMS to determine what drivers can do in the app, so you always remain in control.
You want your drivers on the road. To help drivers complete collections and deliveries as quickly as possible, the Manifests app can prompt them to take different actions at different times, for example:
- To scan customer own paperwork when collecting and to complete a questionnaire when delivering.
- When to scan goods, helping them to know if it’s their responsibility.
You can make changes to drivers’ jobs and loads and send them the information at the click of a button. The Manifest app prompts them to acknowledge your change and lets you know that they have received it.
When a driver makes a change, including adding proof of delivery, the app instantly sends the information to your TMS. This means you always have the latest information at your fingertips and you can invoice customers as soon as consignments are delivered.
Spending hours on the phone with your drivers? Fed up with messages going unread?
With two-way messaging between you and your drivers, you can:
- Make less phone calls.
- Know when your messages have been read.
- Send messages to a group or a specific driver.
And because it’s fully integrated with your Mandata TMS, you will always be able to read the full conversation history in your TMS.
What our customers say
The Manifests app is not only easier to use, but takes some of the pressure off drivers. Once they have that signature and it’s automatically fed into our TMS system, they can get on to the next job and not need to worry about gathering up bundles of paperwork for the accounts department.
One of the main benefits for me, is the electronic proof of delivery which speeds up our invoicing process. As Invoices are created in the TMS and PODs automatically attached and emailed out to customers, invoicing is now much quicker and easier, which means less admin for our accounts team and better cash flow. It is definitely saving us time across the board.
20%
quicker to planning with Mandata
As soon as the job has been completed, we can provide the customer with an electronic POD with their signature on it.