Skelchers Express save 30 man-hours a week invoicing deliveries via their TMS

Customer Profile

Sector:

Heavy haulage

Mission/Goal:

To reduce time spent on invoicing and
to centralise day-to-day management
from one system

About the Company:

Based in Warwickshire

Company Size:

25 Vehicles

Business Concerns:

Couldn’t give the full support to customers
that was desired from the company due to
admin burdens

Invoicing takes too long so it’s now
affecting our cash flow

Solution:

Mandata Go

Skelcher Express employs 16 drivers and operates a fleet of 25 commercial trucks from its head office in Southam in Warwickshire.

The company uses the subscription-based Go system for checking and processing proof of delivery for upwards of 40 loads a day and the accompanying invoices.

Investing in cloud technology has enabled the haulier to significantly cut the time it used to take to process more than 100 invoices a week on paper.

Transport manager Robert Fox says, “Now, approximately 30 hours a week of administrative time is saved using Go.” It’s also helping to expand the value-added support they provide to customers, who require quick and accurate weekly invoicing as part of their own commercial and business activities.

Established in 1993, Skelcher Express’s services include delivering building and construction products on a just-in-time (JIT) basis to sites across the UK. Their customers include Alumet Systems, DYWIDAG Systems and caravan parts manufacturer, AL-KO Kober.

“Invoices are now going out to our customers much quicker. This allows us to provide better services to customers who want weekly invoicing. In general, we’re seeing more streamlining and automation of processes, which is delivering time and cost savings.”

Transport Manager, Skelcher Express

Go is suitable for smaller transport operators such as Skelcher Express, who want to benefit from computerised transport management technology but at a fraction of the cost of larger systems. The easy-to-use, out-of-the-box, subscription-based cloud technology lets operators simplify and better manage order-to-invoice processes via cost-effective paperless technology.

“Invoices are now going out to our customers much quicker. This allows us to provide better services to customers who want weekly invoicing. In general, we’re seeing more streamlining and automation of processes, which is delivering time and cost savings.”

Quick and easy to set up, Go is particularly advantageous for operators looking to migrate from paper-based processes to a more sophisticated computerised transport management system.

The technology incorporates an intuitive dashboard-style drag-and-drop traffic pad that improves job planning and scheduling, enabling Skelcher Express to more effectively plan workloads – drivers can be allocated to vehicles and loads far easier.

Transport managers such as Robert Fox can see daily load schedules at a glance, note any late changes to planned drops, and analyse jobs to identify improvements or efficiencies.

It’s clear that Go is playing an important role in helping the transport department at Skelcher Express to balance the needs of operating a busy fleet, meet the needs of customers and drive up overall levels of customer service in a competitive sector.

Save time and streamline invoicing with a Mandata TMS.